How We Work
Our vision, mission, and values guide not only what we strive to achieve, but how we go about achieving it. You can think of the following themes as a page from our ITS playbook 鈥 a practical guide to how we turn purpose into action through five key 鈥淧鈥檚鈥 that shape our daily work. In true Pioneer spirit, these principles reflect how we use technology to connect, collaborate, and create solutions that move our campus forward.
Prioritize people first.
We center our decisions on the needs, experiences, and success of our campus community. Every service we deliver and every system we support begins with understanding how technology touches daily life, helping us create solutions that meet people where they are.
Pursue continuous improvement.
We are dedicated to learning, adapting, and enhancing what we do. Through feedback, reflection, and collaboration, we look for ways to refine our processes, services, and tools--always with an eye toward strengthening the teaching and learning experience.
Plan to work together.
Partnership is at the core of our success. we believe in the power of collaboration across departments and disciplines, building strong connections that allow us to solve challenges, share knowledge, and achieve results together.
Promote a culture of security.
Information security is a shared responsibility that underpins everything we do. We cultivate awareness and accountability across campus, ensuring that our community has the knowledge and tools to keep data and systems secure, resilient, and trusted.
Practice operational excellence.
We hold ourselves to high standards of efficiency, quality, and accountability. By applying best practices, streamlining workflows, and embracing innovation we deliver reliable, high-value technology services that strengthen the work of the College.